Technology that revolutionizes customer service
HaloCRM offers a complete approach to customer service, integrating all essential functions into one system. This includes sales and support management, allowing teams to collaborate efficiently, sharing information and updates in real time. See what you can do with HaloCRM!
Benefits
Fully Functionality From The Start
No block or additional charges for essentials features
HaloCRM is a robust omnichannel solution that connects Customer Service, Sales, and Marketing on a single platform. With it, your company gains a 360° view of customers for smarter decisions and faster service
Be present wherever the customer is
Complete service across multiple channels.
Be available on all channels your customers use Email, SMS, chat, phone and others: with HaloCRM, your team responds quickly and consistently at any point of contact.
Intelligent support with flows and context
An intelligent support, prepared for any volume or process.
With configurable workflows and intuitive features, HaloCRM adapts to your team’s operations. All this with customer history and context always at your fingertips, making it easy to track and resolve interactions.”
How HALO CRM Benefits Your Organization
HALO CRM is more than just a customer database it’s a powerful tool that helps your business build stronger relationships, close more deals, and deliver exceptional service. Here’s how it benefits your organization
Centralized Customer Data
All your customer information, interactions, and history are stored in one place, making it easy for your team to access and update records. No more switching between spreadsheets or scattered tools.
Stronger Customer Relationships
With a 360° view of your clients, your team can deliver more personalized communication, follow-ups, and support — building trust and loyalty over time.
Improved Sales Performance
HALO CRM streamlines lead tracking, opportunity management, and sales forecasting. This ensures your sales team never misses a deal and has the insights needed to close faster.
Enhanced Team Collaboration
Everyone in your organization from sales to support can access real-time updates on customer interactions. This reduces miscommunication and ensures a consistent customer experience.
Better Decision-Making with Insights
With powerful reporting and analytics, HALO CRM helps you identify trends, track performance, and understand customer behavior — so you can make smarter, data-driven business decisions.
Discover the full potential of HaloCRM
Technology that revolutionizes customer service
See HaloCRM in action! Schedule a demo with one of our resident experts (no boring sales pitches or long PowerPoints).
Why choose HaloCRM?
Launch quickly, easy to master and scale
Balance agent and customer happiness with the only all-in-one CRM tool, backed by true customer service experts.
Features designed with you in mind
Discover our most popular features, loved by agents and customers alike, and why HaloCRM is so easy to deploy, learn, and grow.
Omnichannel Support
HaloCRM lets you deliver exceptional support anywhere, keeping customers happy and connected by enabling agents to seamlessly move between any channel.
Self service
Gain freedom with a fully customizable, branded self-service portal to create an extension of your brand. Customers can access their existing queries.
Knowledge base
Build your knowledge base by turning agent solutions into articles with one click, or create dedicated content with detailed keyword indexing, rich formatting, and file attachments.
SLAs
Accelerate your response and resolution times with HaloCRM. Unlimited SLAs, color-coded priorities, as well as your own tailored response and resolution targets are included as standard.