Proactive Support for your
Halo Enviroments
Comprehensive managed service packages delivered by DSB Tech Consutlancies trusted expertise.
Choose the right level of support for your business needs
Bronze
Essential Care-
Dedicated Engineer Halo specialist
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Support Hours 5 hrs/month
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Weekly 30 min Check-ins
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Account Management
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Silver
Growth Optimiser-
All Bronze features
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Support Hours 10 hrs/month
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Proactive Health Checks
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Training 1 hour per month
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Priority Response - Faster SLA's
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Fractional CTO/CIO 2 hrs/month
Gold
Enterprise Care-
All Silver features
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Support Hours 20 hrs/mont
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Quarterly Roadmap Planning
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Custom Dashboards
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Training 2hrs per month
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Quarterly System Audit
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Fractional CTO/CIO 6 hrs/month
Package Comparison
Check-ins are in addition to support hours and are not deducted from monthly support allocation.
| Tier | Support Hours | Weekly Check-ins | Training | Fractional CTO/CIO | Total Hours |
|---|---|---|---|---|---|
| Bronze | 5 hrs | 2 hrs (30 min a week) | – | – | 7 hrs |
| Silver | 10 hrs | 2 hrs (30 min a week) | 1 hr | 2 hrs | 15 hrs |
| Gold | 20 hrs | 2 hrs (30 min a week) | 2 hrs | 6 hrs | 30 hrs |
Fractional CTO/CIO Extra Hours
£300 per session
Additional fractional CTO/CIO time can be bolted on to any package at a minimum of 2 hours per remote meeting. Ideal for deeper strategic reviews, technology investment planning, or special projects.
Pricing Note: This rate is slightly lower than the blended hourly rate of the included package hours, offering clients flexible, great-value access to deeper strategic sessions without disrupting the predictability of monthly service fees.
Fractional CTO/CIO Monthly Retainer
£1,000 per month
For organisations seeking consistent, board-level technology leadership, we offer a guaranteed full strategic day (6 hours) each month,
The retainer secures dedicated time for IT strategy, technology roadmaps, board presentations, and major transformation projects—ensuring continuous executive oversight at an advantageous, predictable monthly rate.